3DS Game Genie Error

[dovahkiin66]

I just got the game genie for the 3DS today i followed all guides turn the 3DS on the game and watch collection was there , then error occurring pop up . Don't understand i did everything the manual said to do . please don't tell me i wasted my money on junk that don't work ? Is there a number i can contact Game Genie for support or did i just wasted money on a crash game genie system ?