Are the servers down?

All Support for the PS3

Moderators: Gaarasaiyan, GameGenieBob

Are the servers down?

Postby MonkeyDad1977 » Wed Jan 23, 2013 1:22 pm

Are the Game Genie servers down? I can't go online with my Game Genie and I keep getting a message that it can't connect with the servers.
Image
User avatar
MonkeyDad1977
Contributer
 
Posts: 72
Joined: Sun Jan 20, 2013 6:31 pm
Location: Minnesota

Re: Are the servers down?

Postby GenieLamp » Wed Jan 23, 2013 1:28 pm

No, everything's good here.
GenieLamp
Game Genie Overlord
 
Posts: 1823
Joined: Sat Oct 13, 2012 6:04 am
Location: Game Genie's basement

Re: Are the servers down?

Postby MonkeyDad1977 » Wed Jan 23, 2013 1:33 pm

It was just working fine about 20 minutes ago. Now I keep getting the message that it cannot connect with servers. Did it go corrupt or something like that?

I tried reinstalling it and it asked if I wanted it to fix any missing or corrupt files and I said yes. It still is not working. How do I completely uninstall it off of the hard drive so that I can reinstall it again from scratch?
Image
User avatar
MonkeyDad1977
Contributer
 
Posts: 72
Joined: Sun Jan 20, 2013 6:31 pm
Location: Minnesota

Re: Are the servers down?

Postby GenieLamp » Wed Jan 23, 2013 1:47 pm

I wouldn't have thought so. The problem is there's a lot of steps between your PC and our server and so it could actually be an issue with your ISP or anything in between.

If you still get the error and no error number is shown (it will be at the end of the message in brackets), you might want to try the following:

Close down Game Genie: Save Editor for PS3 and Internet Explorer if it's open.

1) Go to the WINDOWS ORB and in the box which reads SEARCH PROGRAMS AND FILES, type in "cmd" (without quotes) and it should list CMD.EXE at the top. Click it.
2) Now type in "ipconfig /flushdns" without the quotes and it should tell you it successfully flushed the DNS cache.

Now, try running Game Genie: Save Editor for PS3. If it does not work still, close it, carry steps 1 and 2 and then go straight to step 3.

3) Open Internet Explorer (even if it's not your main web browser)
4) Click the COG icon (might be different in other versions of Internet Explorer) and then select INTERNET OPTIONS.
5) On the window that appears, click the DELETE... button.
6) I would tick everything on there apart from the top option which is PRESERVE FAVOURITES WEBSITE DATA.
WARNING: Carrying out the next step will delete all cookies, history, stored usernames and passwords!
7) Click DELETE at the bottom and allow it to do it's thing.

Now try Game Genie: Save Editor for PS3. If it fails, you can attempt to uninstall and install again. If it still doesn't work and you're lucky enough to have another computer on the premises, try installing on that.
GenieLamp
Game Genie Overlord
 
Posts: 1823
Joined: Sat Oct 13, 2012 6:04 am
Location: Game Genie's basement

Re: Are the servers down?

Postby MonkeyDad1977 » Wed Jan 23, 2013 2:18 pm

I tried all of the steps and it did not work. How do I completely uninstall Game Genie from my computer so that I can try reinstalling it from scratch?

O.k. I got it to work now. I used the install program on the memory stick to uninstall the program. Then I did all of your steps again. I then restarted my laptop and then reinstalled Game Genie. Now it works! :D
Image
User avatar
MonkeyDad1977
Contributer
 
Posts: 72
Joined: Sun Jan 20, 2013 6:31 pm
Location: Minnesota

Re: Are the servers down?

Postby g_highwind » Thu Feb 21, 2013 5:05 pm

Hi, i know this is a semi old thread, but I've been using the GG happily since its release and just yesterday it started giving me this same error.

Cannot communicate with server. Please check your internet connection and try again.

I have followed every method of fixing it that i can find on the forums short of uninstallign and reinstalling it because the GG USB stick had to be reformatted when it got yanked out of my computer. I lost the program but i thought it was ok, since the program was alright, but now im in a bind and was wondering what I could do, short of re-buying the game genie?
g_highwind
New Member
 
Posts: 5
Joined: Thu Feb 21, 2013 4:57 pm

Re: Are the servers down?

Postby Gaarasaiyan » Thu Feb 21, 2013 7:44 pm

G highwind I sent you a pm regarding the issue.
I am no longer a trophy hunter on ps3 due to people cheating to obtain trophies. On ps4 though my legacy continues!!
User avatar
Gaarasaiyan
Site Admin
 
Posts: 655
Joined: Tue Sep 11, 2012 11:18 am
Location: Right here, Sometimes there.

Re: Are the servers down?

Postby g_highwind » Thu Feb 21, 2013 7:52 pm

thank you very much for the link, but i cant usde it to reinstall the program that way. even without any games to detect, when i try to run the gg program it stops and gives me that error message on the initial connecting phase without loading anything on the program. is there some way to access the settings like that externally? if i could deactivate it that way i would appreciate the help. also, sorry for not PM'ing i just havent posted enough yet to be able to PM anyone as you suggested.

also, just to see if it would help, i tried running the Repair function using the program, but it brought up

"A network error occured while attempting to eread from the file:
----------\AppData\Local\Temp\tmp9731.tmp"

I assume that means that I am somehow missing a file that may be neccessary because when I went to the given directory, there was no file of that name anywhere. Just in case this helps, and sorry to eb a bother.
Last edited by g_highwind on Thu Feb 21, 2013 8:03 pm, edited 1 time in total.
g_highwind
New Member
 
Posts: 5
Joined: Thu Feb 21, 2013 4:57 pm

Re: Are the servers down?

Postby You » Thu Feb 21, 2013 7:57 pm

You can PM after 3 post, so just post one more time and you will be set.
User avatar
You
Game Genie Addict
 
Posts: 219
Joined: Fri Oct 19, 2012 7:49 am
Location: knows this place fails

Re: Are the servers down?

Postby g_highwind » Thu Feb 21, 2013 8:04 pm

k, thanks.
g_highwind
New Member
 
Posts: 5
Joined: Thu Feb 21, 2013 4:57 pm

Re: Are the servers down?

Postby Heavenly_King » Sat Mar 02, 2013 12:59 pm

I am having this problem too. It was working perfectly and it suddenly appeared this message, and now I can not do a thing with the program.

What should I do??

Thx in advance :roll:

EDIT: Now I am trying to re-enter the program again, but it does not enter. When I try to choose the repair option from the usb setup, it says a file is missing. :evil:
EDIT2: I uninstalled it, and installed it again to no avail. It says Save editor for PS3 has stopped working.
EDIT3: Uninstalled it, restarted PC, then I reinstalled it again, and nada :!:
Last edited by Heavenly_King on Sat Mar 02, 2013 1:31 pm, edited 1 time in total.
Heavenly_King
New Member
 
Posts: 5
Joined: Sat Mar 02, 2013 12:48 pm

Re: Are the servers down?

Postby GameGenieBob » Sat Mar 02, 2013 1:12 pm

Heavenly_King wrote:I am having this problem too. It was working perfectly and it suddenly appeared this message, and now I can not do a thing with the program.

What should I do??

Thx in advance :roll:


You could try un-installing and re-installing it and see if that fixes it.
As far as I can see everything is working fine.

It may just be a one off thing. Sometimes my program wont connect randomly, and then a day or so later it will start working again.
Want to uploaded a save file for us to look at?
Make sure you read this first!


http://forum.thegamegenie.com/viewtopic.php?f=10&t=4626#p24845

Any saves uploaded with no information will be deleted WITHOUT warning.
User avatar
GameGenieBob
The One & Only
 
Posts: 1139
Joined: Mon Feb 04, 2013 5:06 pm
Location: United Kingdom

Re: Are the servers down?

Postby Heavenly_King » Sat Mar 02, 2013 1:32 pm

GameGenieBob wrote:
Heavenly_King wrote:I am having this problem too. It was working perfectly and it suddenly appeared this message, and now I can not do a thing with the program.

What should I do??

Thx in advance :roll:


You could try un-installing and re-installing it and see if that fixes it.
As far as I can see everything is working fine.

It may just be a one off thing. Sometimes my program wont connect randomly, and then a day or so later it will start working again.


I tried that, but now instead of the server problem, it continuously says that the "save editor for PS3 has stopped working". So now the program does not work at all. I can not even enter the program!! D:
Heavenly_King
New Member
 
Posts: 5
Joined: Sat Mar 02, 2013 12:48 pm

Re: Are the servers down?

Postby GameGenieBob » Sat Mar 02, 2013 1:45 pm

Heavenly_King wrote:
GameGenieBob wrote:
Heavenly_King wrote:I am having this problem too. It was working perfectly and it suddenly appeared this message, and now I can not do a thing with the program.

What should I do??

Thx in advance :roll:


You could try un-installing and re-installing it and see if that fixes it.
As far as I can see everything is working fine.

It may just be a one off thing. Sometimes my program wont connect randomly, and then a day or so later it will start working again.


I tried that, but now instead of the server problem, it continuously says that the "save editor for PS3 has stopped working". So now the program does not work at all. I can not even enter the program!! D:


Send a PM to GenieLamp, he is on the 2nd post of this thread.
He may be able to suggest a fix for this. You will need to reply to this message first so that you have 3 posts in total.
That will activate your Private Messaging.
Want to uploaded a save file for us to look at?
Make sure you read this first!


http://forum.thegamegenie.com/viewtopic.php?f=10&t=4626#p24845

Any saves uploaded with no information will be deleted WITHOUT warning.
User avatar
GameGenieBob
The One & Only
 
Posts: 1139
Joined: Mon Feb 04, 2013 5:06 pm
Location: United Kingdom

Re: Are the servers down?

Postby Heavenly_King » Sat Mar 02, 2013 1:56 pm

Ok, I will do that thanks. :)
Heavenly_King
New Member
 
Posts: 5
Joined: Sat Mar 02, 2013 12:48 pm

Re: Are the servers down?

Postby GenieLamp » Sat Mar 02, 2013 3:04 pm

<feels ears burning>

I've PM'd you, Heavenly_King but just out of interest, anyone else having issues?
GenieLamp
Game Genie Overlord
 
Posts: 1823
Joined: Sat Oct 13, 2012 6:04 am
Location: Game Genie's basement

Re: Are the servers down?

Postby GameGenieBob » Sat Mar 02, 2013 3:24 pm

GenieLamp wrote:<feels ears burning>

I've PM'd you, Heavenly_King but just out of interest, anyone else having issues?


Haha yeah I said your name Genie :)
Anyone that has any hardware issues that I cant answer I tend to send your way :)
Want to uploaded a save file for us to look at?
Make sure you read this first!


http://forum.thegamegenie.com/viewtopic.php?f=10&t=4626#p24845

Any saves uploaded with no information will be deleted WITHOUT warning.
User avatar
GameGenieBob
The One & Only
 
Posts: 1139
Joined: Mon Feb 04, 2013 5:06 pm
Location: United Kingdom

Re: Are the servers down?

Postby Mastadope » Sat Mar 02, 2013 4:21 pm

Everything is good :)
Last edited by Mastadope on Sat Mar 02, 2013 4:26 pm, edited 3 times in total.
PSN: Mastadope42
GameFaqs: Parthos566
Mastadope
Game Genie Addict
 
Posts: 175
Joined: Thu Oct 04, 2012 12:10 pm

Re: Are the servers down?

Postby Kuter666 » Sat Mar 02, 2013 4:22 pm

Game Genie lagging for me too, just took 4min to get the "Connecting" message box when you first open it :(


Edit : seem to be fine now :D
Kuter666
GG Fan
 
Posts: 34
Joined: Wed Feb 13, 2013 9:33 pm

Re: Are the servers down?

Postby Heavenly_King » Sun Mar 03, 2013 5:48 am

GenieLamp wrote:<feels ears burning>

I've PM'd you, Heavenly_King but just out of interest, anyone else having issues?


I dont know how, but it suddenly began working again. It is like if it is some kind of magic really. Oh well, thanks for the help.
EDIT: Nope, now it is saying the same message again. "Save Editor for PS3 stopped working..blah,blah,blah". **** it!
Heavenly_King
New Member
 
Posts: 5
Joined: Sat Mar 02, 2013 12:48 pm

Re: Are the servers down?

Postby kmcgee69 » Wed Mar 13, 2013 10:53 pm

Mine does the same thing. Can not connect to server.
kmcgee69
New Member
 
Posts: 4
Joined: Thu Jan 17, 2013 10:45 pm

Re: Are the servers down?

Postby GenieLamp » Thu Mar 14, 2013 3:53 am

No, everything is good here. Could be your ISP possibly.
GenieLamp
Game Genie Overlord
 
Posts: 1823
Joined: Sat Oct 13, 2012 6:04 am
Location: Game Genie's basement

Re: Are the servers down?

Postby GSDJR » Mon Apr 22, 2013 2:09 pm

I also have this problem and my gg reformated ._. How do I fix this because I wanna uninstall then reinstall before I get prototype 2 today I:
GSDJR
New Member
 
Posts: 5
Joined: Thu Jan 17, 2013 7:51 pm

Re: Are the servers down?

Postby K81 » Sun Aug 10, 2014 8:17 am

Same here. Just got the error. Worked fine the other day. Can't uninstall it either because it says gamegenie can't unregister it self. So if I choose to uninstall it will be locked to that computer for ever. Any advice on what's Wrong?
K81
New Member
 
Posts: 2
Joined: Sun Aug 03, 2014 3:32 pm

Re: Are the servers down?

Postby ss4gogeta069 » Mon Aug 11, 2014 8:30 am

Everything should be fixed now.
Search is your best friend! Use it!!!
If you have any questions feel free to PM me!
User avatar
ss4gogeta069
Super Saiyan
 
Posts: 856
Joined: Wed Jan 15, 2014 9:37 pm
Location: Roundabout Alabammer!!


Return to Support for Game Genie Save Editor for Playstation 3

Who is online

Users browsing this forum: No registered users and 5 guests